Hours, not mystery credits

Start with 2½ free hours. Every plan includes call hours each month, hold time counts at half rate, and you set the spending limits. Cancel any time.

Free
£0
Try it on the calls you've been putting off.
- 2½ hours to start
  In your first 30 days, then 20 minutes a month.
- 1 agent
  With our natural AI voices.
- Calls for you and answering
  Menus, hold queues, missed calls and spam screening.
- Step in live
  Listen, guide or take over any call.
Get the app
Personal
£24per month
For your own personal admin, in your own voice.
- 6 hours a month
  Then £4 an extra hour. Hold time counts at half rate.
- Your cloned voice
  Or any of our natural AI voices.
- 3 agents
  Separate memory, settings and limits.
- 1 call at a time
  Tasks with several calls run one after another.
Start with Personal
Plus
Most popular
£39per month
For busy lives and sole proprietors.
- 15 hours a month
  Then £4 an extra hour. Hold time counts at half rate.
- 3 calls at once
  Five quotes come back faster.
- Unlimited agents
  With folders, pins and hand-overs between agents.
- Connected accounts and follow-ups
  Calendars, email, Slack and more. Callbacks and reminders run even when the app is closed.
Start with Plus
Business
£99per month
For teams that live on the phone.
- 40 pooled hours
  Then £4 an extra hour, shared across the team.
- 10 calls at once
  Higher limits on request.
- Advanced AI models
  For long or tricky calls.
- Shared agents and priority support
  Roles, permissions and a named contact.
Talk to us

Half-rate hold
Time on hold counts at half rate: the AI is idle, but the line is still open.
Give an hour, get an hour
Invite a friend and you both get an extra hour when they subscribe.
Top-ups that last
Extra hours stay on your balance for 12 months.
No surprises
Spending limits, estimates before long tasks and a receipt for every charge.

Usage

Estimate your monthly bill

Slide to the time Callmate spends on your calls each month and we'll show the plan that costs least. Hold time counts at half rate.

Hours of talk time a month

PersonalLowest cost
£0
PlusLowest cost
£0
BusinessLowest cost
£0

Compare

Compare every plan

Features	Free£0Get the app	Personal£24 per monthStart with Personal	PlusPopular£39 per monthStart with Plus	Business£99 per monthTalk to us
CallsCalls made and answered for you.
Included hoursEach month. Hold time counts at half rate.	2½ to start, then 20 min	6	15	40, pooled
Extra hoursTop-ups stay on your balance for 12 months.	Not included	£4	£4	£4
Calls at onceHow many calls can run at the same time.	1	1	3	10, more on request
Calls for youPhone menus, hold, retries and voicemail.	Included	Included	Included	Included
Answering and spam screeningMissed calls, voicemail and urgent alerts.	Included	Included	Included	Included
Step in liveListen, guide, join, take over or hang up.	Included	Included	Included	Included
Agents and voiceSet it up the way you like it.
AgentsSeparate profiles, memory and settings.	1	3	Unlimited	Unlimited, shared
Your cloned voiceOr our natural AI voices on every plan.	Not included	Included	Included	Included
Spending limits and ask-first rulesPer month, per task and per agent.	Included	Included	Included	Included
AI modelsAdvanced models for long or tricky calls.	Standard	Standard	Standard	Advanced
Tasks and historyEverything written up and easy to find.
Tasks with many callsCompare quotes and keep follow-ups together.	Included	Included	Included	Included
Transcripts and summariesKept until you delete them.	Included	Included	Included	Included
RecordingsUnsaved recordings expire after 30 days.	Included	Included	Included	Included
Automatic follow-upsCallbacks and reminders, even with the app closed.	Not included	Reminders	Included	Included
Connected accountsCalendars, email, Slack and more, with permission.	Not included	Calendars	Included	Included
Team and supportFor people who share the work.
Team membersEach with their own private agents.	1	1	1	Unlimited
Roles and permissionsOwners, editors and viewers.	Not included	Not included	Not included	Included
SupportHelp in the app, or a named contact on Business.	Help center	Email	Chat	Priority
	Get the app	Start with Personal	Start with Plus	Talk to us

Stories

What a shorter to-do list sounds like

Lucía Navarro
Parent and freelance designer
Read more stories

FAQ

Questions before you start

Anything else, ask the team. A real person replies, usually within the hour.

Do I need a new phone number?

No. Callmate answers your missed calls through call forwarding on your phone, and calls businesses for you from our numbers. Showing your own number on outgoing calls is still being tested and isn't available yet.

How long does setup take?

A few minutes. Install the app, allow the permissions it explains, run a test call and, if you like, record your voice. The app helps you fix any setting you denied.

What counts as an hour?

Time Callmate spends on calls for you, rounded up to the next 6 seconds. Hold time counts at half rate. Phone line costs are included, with no separate call charges.

What happens when I run out of hours?

Callmate pauses new calls and asks you first. Buy extra hours, which stay on your balance for 12 months, or wait for next month's hours.

How many calls can run at once?

One at a time on Free and Personal, 3 on Plus and 10 on Business, with higher limits on request. We don't offer unlimited simultaneous calls, so costs stay predictable.

Will people know it's an AI?

Yes. Callmate says it's an AI assistant calling for you, even when it uses your voice, and plays a recording notice where one is required.

Can I switch plans or cancel?

Any time from Settings. Upgrades take effect immediately, downgrades at the end of the period, and there are no cancellation fees. You'll never be charged twice for the same call.

Is there a free plan?

Yes. 2½ hours in your first 30 days, then 20 minutes a month for as long as you like. No card needed.