How can we help?

Guides for setting up the app, recording your voice, stepping in on calls and keeping control of your data and spending.

Integrations and data

Connect your calendar, CRM and field service toolLet Callmate book into your systems and log every call on the right customer record.
Recordings, transcripts and privacyControl what Callmate records, how long it is kept and what is redacted.

Calls and routing

Write routing rulesDecide which calls Callmate handles alone, which ring a person live, and which become a message.
Set up live transfer and on-callRing the right person live for urgent calls, with a whispered summary before the caller is connected.

Getting started

Install the app, allow permissions and run a test call.

Still stuck?

Ask us in the app or by email. A real person replies, and Business customers get priority support.

Check Callmate's status Contact support