Listen in and join live calls from the app

Follow any live call as a transcript, listen to the audio and take over with one tap.

Every live call now appears in the Callmate app with a live transcript. Tap a call to listen in, and tap Join to take over. Callmate stays on the line, quietly taking notes for the summary.

Key Highlights:

Live transcript: Follow every active call, across every line.
Listen in: Hear the audio in real time, with recording consent handled automatically.
Join: Take over the call and Callmate hands off politely.
Notifications: Get a push when a call from a VIP customer starts.

Listen in and join are available on Growth plans and above.