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Assistants per location and the Callmate API

Run a separate assistant for every location or line, and build on calls with the new API, webhooks and MCP server.

You can now run several assistants on one account, each with its own number, script, voice and routing. Brand-wide knowledge lives in one place and every assistant uses it.

Key Highlights:

  • Templates: Clone an assistant per location from a spreadsheet of local details.
  • Handoffs: Calls move between assistants without the caller noticing.
  • Callmate API: Start calls, read transcripts and manage assistants from your own systems.
  • Webhooks and MCP: Every call event as a signed webhook, and an MCP server for your own agents.

Assistants are included on every plan. The API is available from Growth.