Pellow

About the Pellow integration

The Pellow integration sends every text and email Callmate writes from your own number and domain, and reads the replies, so a customer can confirm or reschedule by texting back.

Key features

• Two-way texts: Customers confirm, cancel or ask a question by text, and Callmate replies.
• Branded email: Summaries and confirmations sent from your own domain.
• Opt out handling: STOP and unsubscribe requests are honoured on every channel.
• Delivery tracking: Every message's delivery status on the call record.

Get started

In Callmate, open Settings, then Integrations, and choose Pellow. Verify your business number and sending domain, then send a test confirmation.

For help, read the Pellow setup guide.