ProductAug 28, 2026
AI receptionists versus answering services
Answering services take messages. AI receptionists book work. Here is how the two compare on cost, speed and quality.
Team
Co-founder and CTO
Marco Bianchi
Marco Bianchi co-founded Callmate to make phone agents that sound like a person on a good day, not a phone tree. He spent eight years building real-time voice systems, first for a telephony carrier and then for a speech recognition startup.
About
He leads engineering and research. Marco cares most about the half second after a caller stops talking, and the team's latency budget is still pinned above his desk.
He designed the routing engine that decides when Callmate should ring a person, and still reviews every change to it.